Last Updated: 10/30/2025
At Renter Miami, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, mobile application, or rental services.
1. Information We Collect
Personal Information
We may collect the following details when you interact with us or rent a vehicle:
Full name
Phone number
Email address
Driver’s license information
Payment information
Billing and mailing address
Rental details (vehicle type, rental period, pickup/drop-off location)
Automatically Collected Information
When you visit our website or app, we may automatically collect:
IP address
Browser type and version
Pages visited and time spent
Device information
Location data (if enabled)
2. How We Use Your Information
We use your information to:
Process and manage vehicle rentals
Verify driver eligibility and prevent fraud
Provide and improve our services
Send booking confirmations, reminders, and updates
Offer customer support
Send promotional offers or updates (only if you have opted in)
3. Sharing Your Information
We do not sell or rent your personal information.
We may share data only with trusted third parties that help operate our business, such as:
Payment processors
CRM and booking-management systems
Insurance verification services
Marketing and analytics platforms
These third parties are required to protect your information and keep it confidential.
A2P Compliance (SMS Privacy Requirements)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Mobile phone number, opt-in data, and consent will not be sold, shared, or disclosed to third parties except:
When required to provide SMS services (e.g., messaging aggregators)
When legally required
All other information sharing explicitly excludes text messaging originator opt-in data and consent.
4. Data Security
We use industry-standard security measures to protect your personal information.
Your data is stored securely and accessible only to authorized personnel.
We retain your personal information only as long as necessary to:
Fulfill rental agreements
Comply with legal obligations
Resolve disputes
When data is no longer needed, it is securely deleted or anonymized.
5. Your Choices
You have the right to:
Opt out of marketing communications
Request access to your personal information
Request correction or deletion of your data
Withdraw consent where applicable
To exercise your rights, contact us at:
[email protected]
6. Cookies
Our website may use cookies to enhance your experience, analyze usage, and personalize content.
You may disable cookies in your browser settings, but some site features may not function properly.
7. Changes to This Policy
We may update this Privacy Policy periodically.
Any updates will be posted on this page. We encourage you to review the policy occasionally.
8. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
[email protected]
+1 786-828-5004
9. SMS Opt-Out Procedures
You may opt out of receiving text messages from us at any time by replying “STOP” to any message.
We will send a confirmation message and stop all SMS communication after receiving your request.
For help, reply “HELP” or contact us using the information below:
[email protected]
+1 786-828-5004
Message frequency may vary.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.